ABOUT US


Contact Us

Telephone
  • AIC Limited: 905-331-4242
  • AIC Client Services: 1-800-263-2144
  • AIC Segregated Funds: 1-888-242-7060
  • Hours of Operation: 8 a.m. - 8 p.m. ET Monday - Friday

Fax
  • AIC Client Services: 1-800-660-2664 or (905) 331-1321

E-mail

Driving directions
To view a larger version, please click on map.

HEAD OFFICE MAILING ADDRESS

For Sales or Corporate Communication:
AIC Limited
1375 Kerns Road
Burlington, Ontario L7R 4X8

For Administration or Processing:
AIC Limited
c/o Citi
1375 Kerns Road
P.O. Box 5085, Suite 300
Burlington, Ontario L7R 0A9

Location / Directions
From Toronto From Hamilton From Niagara
  • Take QEW Westbound
  • Exit Brant Street
  • Turn right (north) onto Brant Street
  • Turn left at first lights (North Service Road)
  • Turn right at second lights (Kerns Road)
  • Turn right into first driveway (AIC)
  • Take 403 Eastbound to QEW Toronto
  • Exit Brant Street
  • Turn left (north) onto Brant Street
  • Turn left at second lights (North Service Road)
  • Turn right at second lights (Kerns Road)
  • Turn right into first driveway (AIC)
  • Take QEW Toronto
  • Take Fairview/Plains exit
  • Turn right onto Fairview
  • Turn left (north) onto Brant Street
  • Turn left at North Service Road
  • Turn right at Second Lights (Kerns Road)
  • Turn right into first driveway (AIC)


Service Standards
When it comes to you, our client, we have very high standards that we follow meticulously. The following Service Standards are our promise to you that we are both listening and responding to your needs and concerns.

General
We will:

  • Deliver our services in the official language of your choice, French or English;
  • Respond to your request for service in a courteous and professional manner;
  • Respect your need for confidentiality.

E-mail Inquiries
Our E-mail Response Team will respond to your query within two business days.

Marketing Materials
We will ship materials to you within two business days of the receipt of your order. This may vary based on the shipment method you requested (i.e. ICS or Canada Post) and the availability of in-stock materials or during peak volume periods.

If you have any questions or feedback regarding our Service Standards, please contact a Client Services Representative at 1-800-263-2144 (8:00 a.m. - 8:00 p.m. EST, Monday to Friday) or e-mail us at: info@aic.com
About Us


AIC Client Services 1-800-263-2144 or e-mail info@aic.com
Buy. Hold. And Prosper.®

The AIC Logo and BUY. HOLD. AND PROSPER. are registered trademarks of AIC Global Holdings Inc. Used under license by AIC Limited.