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| Reporting to: |
Manager, Business Alignment |
| Education: |
- Bachelors Degree/College Diploma required (Area of study: Information Technology).
- ITIL* Foundations, ITIL* Practitioner, Quality Assurance Certification required.
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| Competencies: |
- Analytical Thinking - Understanding a situation, issue, problem, etc. by breaking it into smaller pieces.
- Business Acumen - The ability to understand the business implications of decisions and the ability to strive to improve organizational performance.
- Commitment to Continuous Learning - Taking action to continuously learn in order to improve individual professionalism and effectiveness within the organization.
- Concern for Order - Reflects an underlying drive to reduce uncertainty in the surrounding environment.
- Customer Service Orientation - Focusing one’s efforts on discovering and meeting the customer’s or client’s needs.
- Information Seeking - Driven by an underlying curiosity and desire to know more about things, people, or issues.
- Teamwork and Cooperation - Works cooperatively with others, to be part of a team, to work together, as opposed to working separately or competitively.
- Team Leadership - The intention to take a role as leader of a team or other group. Level 2 - Keeps people informed.
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| Work Experience: |
- Minimum 5 years of direct experience in overseeing the design, development and implementation of quality assurance standards for software testing.
- Experience as a lead tester for major application integration and / or major application product release.
- Experience with Unitrax desired.
- Hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
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| Essential Functions: |
- Lead the development and establishment of quality assurance measures and testing standards for new applications, products and/or enhancements to existing applications throughout their development lifecycle.
- Mentor and guide junior QA Analysts, and department super-users on the QA methodology and best practices necessary to manage the changes to the infrastructure and applications.
- Establish the communication process for cross-department impacts.
- Manage the coordination of resources and impact assessment for changes that require Quality Assurance testing.
- Evaluate risks and communicate risks to business unit leaders.
- Prepare test strategy documents, coordinate preparation of test scripts, test results, status reports, risk reports and recommendations.
- Collaborate, and coordinate software development / systems integration testing teams to ensure complete application testing standards are followed, such as systems, unit, regression, load, and user acceptance testing.
- Coordinate the development of in-depth end-user reviews for modified and new applications, including:
- Training and review of test scripts.
- Development of impact documents, to evaluate future impacts.
- Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
- Create and execute test plans and scripts that determine optimal application performance according to specifications.
- Analyze test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
- Research and training, investigation of new best practices.
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Qualified applicants should e-mail resumes with a cover letter.
We thank all applicants in advance, however, only those individuals selected for an interview will be contacted. When applying, please refer to JOB #QAS-01. |
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About Us
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